FAQ

Answers to all your questions about si777

Deposits, withdrawals, security, cricket betting, and responsible gambling — find clear and detailed answers to the most frequently asked questions from Bangladeshi players on this page.

We created this FAQ page to help keep your experience at si777 smooth and safe. The most common questions received from Bangladeshi players are organised into five categories — security, withdrawals, cricket betting, responsible gambling, and deposit questions. Each answer is direct and based on accurate information. If you do not find an answer to your question, our 24/7 support team is always ready.

Detailed FAQ

Find your question from the categories below. Clicking on each question will show the answer in full.

Security & Privacy

Your OTP (One-Time Password) and mobile banking PIN are completely personal information. Staff at si777 and any other legitimate platform will never ask for this information. If someone asks for your OTP or PIN over the phone or in chat, it is an attempt at fraud. Sharing this information can empty your mobile wallet and account instantly. If you have any suspicion, contact our support immediately.

Choose a password of at least 12 characters that combines uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Do not use your own name, date of birth, or phone number. Do not use your si777 password on any other site. Using a password manager makes it easier to remember.

Always confirm in your browser's address bar that the URL is exactly https://si777.bar — not any other domain. Minor spelling differences such as "si-777", "si7777", or a ".com" extension are signs of a fake site. Fake sites usually have broken text, unclear logos, or excessive pop-ups. If in any doubt, access the site by typing si777.bar directly.

Yes. si777 uses full SSL (Secure Socket Layer) encryption technology. This means your personal information, password, and transaction details do not reach any third party. When you see the padlock icon in your browser's address bar, the connection is secure.

Contact si777 support via live chat immediately and request a temporary suspension of the account. Then change your password and check whether any unusual activity has occurred on your bKash / Nagad. Taking quick action significantly reduces the risk of further harm.

Withdrawals

In most cases, withdrawals are completed within 5 to 30 minutes of submitting the request. If it takes longer, check whether your wallet name matches the name on your account, and whether you are withdrawing at least ৳500. If there is a problem, contact support via live chat with your transaction ID.

At si777, withdrawals generally take 5 to 30 minutes. Processing is usually fastest through bKash, Nagad, Rocket, and Upay. Bank transfers may take somewhat longer due to the bank's own processing times.

No. For security reasons, withdrawals can only be made to a mobile wallet or bank account registered in the player's own name. The name on the account and the name on the wallet must match. Otherwise, the withdrawal may be cancelled.

For the welcome bonus, a wagering requirement must be met — you need to bet only the bonus amount 20 times. For example, if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets from the bonus before withdrawing bonus winnings. Once this requirement is met, you can withdraw the balance in the normal way.

Yes, withdrawals at si777 are available seven days a week, at any time of day. Money is received within the usual processing time even at night or in the early hours, according to Bangladesh Standard Time (BST, UTC+6).

Cricket Betting

In live betting, you can place bets while the match is in progress. Odds change with the over-by-over or ball-by-ball situation. When the team's score, number of wickets, or weather conditions change, the odds change too, so quick decisions are needed. The live betting section on si777 shows real-time match updates.

Decimal odds tell you how many times your stake you will get back in total. For example, at odds of 2.50, a ৳100 bet returns a total of ৳250 if you win (profit ৳150). The higher the odds, the less likely the win — but the bigger the reward. Simple formula: bet × odds = total return.

If a match is declared no result due to rain or another reason, the stake for that match's bets is generally refunded. However, for in-play bets, settlement rules depend on the state of the match at the time. You can see the detailed settlement policy on si777's terms and conditions page.

At si777, various markets are available such as match winner, toss winner, total runs, innings score, top batsman, first wicket fall score, and top wicket taker. Over-by-over run markets are also available in T20 matches. Read the description before selecting each market.

Yes. At si777, you can bet on matches in the BPL, IPL, ICC T20 World Cup, and other international tournaments. For example, in a T20 match between Bangladesh and India, you can choose from markets such as match winner, total sixes, or top run scorer.

Responsible Gambling

If you repeatedly increase your bets to chase losses, cannot stop playing, borrow money to fund your gambling, or your attention drifts from family and work — these are warning signs. If you notice these changes in your own behaviour, it is important to take a break. Gambling is for entertainment — not as a source of income.

You will find detailed information and guidance on si777's responsible gambling page. You can also contact our 24/7 support team via live chat or by email at [email protected]. They will help you take the right steps confidentially.

A cooling-off period is a temporary pause on your account for a set time, and self-exclusion means keeping yourself away from the site for an extended period. To use either of these options, contact si777 support — make the request via live chat or email. Our team will act quickly.

Yes. As part of responsible gambling, si777 offers the option to set deposit limits. These limits can be set on a daily, weekly, or monthly basis. Increasing a limit involves a waiting period, but decreasing it takes effect immediately. Contact support for help with the setup.

Deposit Questions

The minimum deposit amount across all payment methods is ৳200. This means you can start playing with as little as ৳200 via bKash, Nagad, Rocket, Upay, or bank transfer. Amounts below this cannot be deposited.

si777 itself does not charge any deposit fee. However, bKash, Nagad, or Rocket may have their own service charges, which apply according to that platform's policies. Bank transfers may also incur the bank's own transaction fees. Check the relevant service provider's terms for details.

First check in your bKash / Nagad / Rocket app whether the transaction was successful and collect the transaction ID. Then send the transaction ID to si777 support via live chat or at [email protected]. The team will investigate quickly and resolve the issue.

Log in to your si777 account and go to the deposit section. Select bKash there, enter the amount, and make the payment to si777's designated bKash number. After payment, confirm the transaction ID you receive. The balance updates within a few minutes.

The most popular payment methods in Bangladesh are supported at si777: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, and other major commercial banks). The minimum deposit amount for each method is ৳200.

Didn't find an answer?

If your question is not on this list, our support team is always ready to help. You can ask in Bengali or English — whichever you prefer.

Live Chat

24/7 instant support — start a chat from any page on the site.

Email Support

[email protected] — email us for detailed questions or issues.